Many years ago, my colleague Andy came up with a great software hack to fix a bug. I didn’t understand the fix at the time, so don’t remember the details, but the bug manifested as a red box replacing a UI control whilst the user was scanning a paper document.

Andy implemented a solution dubbed the “Hidden Scanning Portal,” a dialog box that remained invisible until the scan was complete, after which it was disposed of.

After a few months, another developer, Joe, convinced they had discovered a more permanent solution; removed Andy’s Hidden Scanning Portal. This action inadvertently introduced a new bug, so the Hidden Scanning Portal was swiftly restored, averting further complications.

Our Team Lead, Matt revealed that failing to fix the original issue could have resulted in a fine of £16,000. This revelation cast Andy’s quick fix in a new light, attributing a significant value to what might have otherwise been seen as a mere temporary solution. 

Andy’s reaction to the situation was a mix of pride and frustration. Despite his contribution to saving the company from a hefty fine, he lamented the lack of recognition in the form of a modest pay rise.

“and they didn’t even give me a measly 3% pay rise”

Andy

Quick fixes might not be ideal, and increase “technical debt”, but they can provide immediate relief, avoid hefty fines, and great stories to reminisce about.