that awkward moment when there is a Major Incident, but there is also an Major Incident with the Comms system
When there is a Major Incident with our software, we send out emails to the affected customers. However, our Mailing provider, Mail Chimp had blocked our account without warning – apparently we were now violating their terms of service.
Since we couldn’t send out these emails regarding a Major Incident, we then declared a Major Incident.
Stranger Coding Tings 