Our software has some integration with Microsoft Word and Outlook. I needed to test compatibility with the Word and Outlook desktop apps for Office 365. I posted on Slack to ask if anyone in the department had access. We all have o365 online access but not the licence to the desktop apps. However, I knew some software Testers had done a project to do with Office integration, so thought they may have it.
A Tester, Rob messages me, stating that if I go to office.com, there should be a download link for the apps. I told him I had already clicked it and only have Skype for Business.
He said he had options for all the apps. So I told him to install Outlook. A few minutes later, he says:
“When I click install, it takes me to a screen and only shows ‘install Skype’, but then complains I already have a version of it. I’ll try the 32 bit version instead”.
So let’s reiterate this situation. I have told him to install Outlook. He has seen a box labelled “Skype for Business”, has clicked a button labelled “Install Skype”, a message box has told him he already has Skype installed…then I have to tell him that it’s not what I want. Only at that point does he realise he has exactly the same licence as me.
I don’t understand why we seem to have so many people working in a technology company that struggle with basic concepts. I don’t see how Microsoft could make that webpage clearer that the section is for Skype; it says Skype 3 times, then the installer says Skype.
Absolute wind-up.
Stranger Coding Tings 