A tester says they are running a Test Case where they need to generate a report using our software. This report utilises a third-party service. The report fails to generate.
There should be errors displayed when you view the details, but it’s completely blank. So if they have correct data, then it’s a bug because it doesn’t work. If they don’t have correct data, then it’s a bug because it doesn’t tell the user what the problem is. It’s a bug either way.
Becky, a Senior tester:
- Asks him if he has the correct data. Completely misses the point.
- Then she posts a follow-up question asking him if he has gone directly to the third-party website to get the information. Completely misses the point.
No, Becky, the functionality is that our software contacts the third party API to retrieve this information. Manually going to the website and filling a form out by hand isn’t helpful, or acceptable. It isn’t going to make the test case pass is it?
“ok, we will pass the test because the website works. Nothing to worry about.”
Becky’s mind
Sometimes I think she tries to be dumb on purpose.
Stranger Coding Tings 