In previous blogs, I’ve told a few stories about how bad a software tester, Becky, is at communicating. Sometimes, it seems like she is trolling. Here is another story:
“My user has been deleted when I clicked the refresh button, how do I undo?”.
Becky
Well, I think you should have panicked and logged a high priority bug if that was the case.
There’s obviously more to this than she is stating. Your user doesn’t mysteriously vanish by clicking a button which says something other than “Delete”. What makes her think she can undo this action? Why does she think this is normal?
I replied, asking her for more information: What was she trying to do? What does she remember clicking before it happened?
Becky ignores my requests and directs her messages to a select few software testers.
What are the testers going to do? If there’s a serious bug, it needs to go to a developer to investigate, and promptly!
Why was she ignorant of my attempt to help? It made me think if she doubted what she was writing, and deep-down; she knew her user hadn’t been deleted afterall.
I decided to play around with the software and click some random buttons, but I noticed something peculiar pretty quickly.
It turns out there was a bug in the displayed list of users. Her user existed, it just didn’t show it unless you selected a different filter button; then reselect the initial filter.
She didn’t bother logging a bug. It’s literally her job as a software tester.
Stranger Coding Tings 