Becky: “I can’t contact my machine.”
Shows a screenshot…
- initially pinging her machine by IP address; it is responding.
- She tries to remote on using the machine name, and not the full address; Didn’t work.
- Then she tries by IP, but it’s a completely different IP to what she was pinging; Didn’t work.
I reply “You are using the wrong IP”
A couple of hours later, she replies: “Nevermind I went into the office to restart it”…even though we are supposed to stay at home and not go to the office.